Free Delivery Is Never Really Free—Here’s What to Expect Instead.

We hear it all the time: “Does this include free delivery?” And we get it—everyone loves a deal.

But here’s the truth: delivery is never actually free.

Online retailers love to advertise “free shipping,” but that cost is usually baked into the price of the furniture. Or worse, you're paying for it in other ways—like careless drop-offs, mystery boxes, and no support when things go wrong.

At Fly By Night, we do delivery differently. And yes, we charge for it—on purpose. It’s a fair, transparent cost for real service that makes your life easier.

Our full-service delivery typically ranges from $65 for local towns like Northampton, Easthampton, Amherst, and Greenfield, to $80 for Springfield, $150 for Brattleboro, and $175 for Pittsfield. We deliver just about anywhere—just give us your zip code and we’ll give you a straightforward quote. No surprises.

What you get in return is a proper delivery—not a box on your porch. Our trained team (Fly By Night employees, not contractors) brings your furniture inside, sets it up, removes the packaging, and makes sure everything’s right before they leave. You don’t have to lift a thing or look up an assembly video.

Our delivery crew knows our furniture and they know New England homes. They show up on time, communicate clearly, and take real care. That’s because they’re not gig workers—they’re part of our team, and it shows.

If your item is in stock, we can often deliver within days. For custom orders, you’ll hear from us as soon as it hits our warehouse, and we’ll coordinate a delivery time that works for you. You’ll get a real window—not a four-hour mystery block—and real people to call if you have questions.

The truth is, “free delivery” often costs you more. When it’s hidden in the price or stripped of service, you pay more for less. With Fly By Night, what you pay for is what you get: a smooth, reliable experience from start to setup.

Ready to see the difference?

Visit our Northampton showroom—or our new Maynard location coming soon—and we’ll show you how easy delivery can be when it’s done the right way. No gimmicks. No games. Just service that works.